Our previous inspection process was such a long process. We would go to the property and take notes, have a standard excel formatted condition report and come back to office and type this up. Then we would download all of the photos taken from the digital camera to the computer, these photos were then burnt to a separate disk which was included with the report.
Implementation went very smoothly, we were given a direct line for support and they were available all the time. So from an experience of service and the level of assistance that we were provided with this was fantastic. From a practicality point of view it’s great, as I don’t have to prepare my pile of things to bring with me to the property – the Clipboard, Pens, the SD card, the Camera, and on top of this – making sure the camera is charged – Now we just need our phone, and the phone is on us all the time anyway.